LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



CCMA and Labour Court

In South Africa, the Commission for Conciliation, Mediation, and Arbitration (CCMA) and the Labour Court are institutions that help resolve workplace disputes. Here’s a simple and friendly guide on how they work:


Purpose: The CCMA is a free, independent body that helps resolve labour disputes, such as unfair dismissals, wage disputes, and unfair labour practices.

Filing a Dispute: If you have a workplace issue, you can file a dispute with the CCMA. This involves filling out a referral form and submitting it to the nearest CCMA office or online.

Conciliation: The first step is conciliation, where a CCMA commissioner facilitates a meeting between you and your employer to discuss the issue and try to reach an agreement. This process is informal and aims for a quick resolution.

Arbitration: If conciliation fails, the dispute may proceed to arbitration. Here, a commissioner listens to both sides, examines evidence, and makes a binding decision. This is more formal than conciliation but still less formal than a court proceeding.

The Labour Court

Purpose: The Labour Court handles more complex labour disputes and appeals from CCMA arbitration decisions. It has the authority to make binding rulings on labour law issues.

Filing a Case: If you are unsatisfied with a CCMA arbitration outcome or if the issue is too complex for the CCMA, you can take your case to the Labour Court. You’ll need legal representation to navigate this process.

Court Proceedings: The Labour Court operates similarly to other courts, with judges, legal arguments, and evidence presentation. It’s more formal and structured compared to the CCMA.

Judgements: Labour Court judges make decisions based on the evidence and legal arguments presented. These decisions are binding and can be enforced through legal mechanisms.

Working Together

Role of Legal Representation: While the CCMA process doesn’t require a lawyer, it’s often beneficial to have legal representation in the Labour Court due to the complexity of legal procedures.

Appeals: Decisions from the Labour Court can be appealed to the Labour Appeal Court, which is the final arbiter in labour disputes.

In Summary

The CCMA and Labour Court provide a structured, tiered approach to resolving labour disputes in South Africa. The CCMA offers a free, accessible way to handle straightforward issues, while the Labour Court deals with more complex cases and appeals, ensuring fair treatment and legal compliance in the workplace.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

CCMA and Labour Court