LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Child Custody

In South Africa, child custody matters are guided by laws and principles that prioritize the best interests of the child above all else. When parents separate or divorce, decisions regarding the care, upbringing, and residence of their children are made with the child's well-being as the primary consideration.

Child custody arrangements typically involve two main components: legal custody and physical custody. Legal custody refers to the right and responsibility to make important decisions about the child's upbringing, such as education, healthcare, and religion. Physical custody, on the other hand, determines where the child will live and who will be responsible for their day-to-day care.

Parents have the opportunity to negotiate custody arrangements through mediation or legal counsel, aiming to reach agreements that are in the best interests of their child. If parents are unable to agree, the court may intervene to make custody determinations based on various factors, including the child's age, needs, and relationship with each parent, as well as the parents' ability to provide a stable and supportive environment.

In some cases, joint custody may be awarded, allowing both parents to share legal and/or physical custody of the child. This arrangement promotes ongoing involvement of both parents in the child's life and decision-making.

Regardless of the custody arrangement, the well-being of the child remains paramount, and the court may modify custody orders if circumstances change or if it is deemed necessary to better serve the child's interests. Additionally, both parents are usually encouraged to maintain meaningful relationships with their child, fostering a sense of love, security, and stability.

Overall, child custody laws in South Africa aim to ensure that children have nurturing and supportive relationships with both parents, even in the face of family breakdown, while prioritizing the child's best interests and overall welfare.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

Child Custody