LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



General Litigation

General litigation in South Africa refers to the process of resolving disputes or claims between individuals or entities through the judicial system. This can cover a wide range of issues, from contractual disputes and property claims to personal injury and commercial conflicts. Understanding the basics of how general litigation works can help individuals navigate this complex process.

Initiation: The litigation process generally begins when one party, known as the plaintiff, files a legal complaint or summons against another party, the defendant. This document outlines the plaintiff’s claims and the relief or compensation they seek.

Service of Process: After the complaint is filed, it must be formally delivered to the defendant, usually through a process server. This step ensures that the defendant is aware of the legal action and has an opportunity to respond.

Pleadings: The defendant responds to the complaint by filing a plea, which addresses the allegations and may also include any counterclaims against the plaintiff. The plaintiff can then file a replication, and the defendant can respond further as necessary.

Discovery: Both parties exchange relevant information and evidence during the discovery phase. This can include documents, written questions (interrogatories), and depositions (recorded interviews under oath). Discovery ensures that both parties have access to the evidence needed to build their cases.

Pre-trial: There may be pre-trial motions and hearings to resolve any procedural issues and clarify the matters before going to trial. This is also when parties might engage in settlement negotiations to avoid a lengthy trial.

Trial: If the case proceeds to trial, both parties present their evidence and arguments before a judge (and sometimes a jury). The judge reviews the evidence, listens to witness testimony, and ultimately renders a verdict.

Judgment and Appeal: If the judge rules in favour of the plaintiff, they will issue a judgment, which might include monetary compensation or other relief. If either party is dissatisfied with the ruling, they may have the option to appeal to a higher court.

Litigation in South Africa follows specific procedures outlined in acts such as the Civil Procedure Act. Legal representation by an attorney is highly advisable to navigate these complex steps effectively. This systematic approach ensures that disputes are resolved fairly and according to the law.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

General Litigation