LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Letters of Demand

A Letter of Demand is a formal communication sent by one party to another, requesting payment or other action to resolve a dispute or outstanding debt. Here's a simple explanation of how Letters of Demand work:

Purpose: The primary purpose of a Letter of Demand is to formally request payment or performance of an obligation owed by one party to another. This could include outstanding invoices, unpaid loans, breach of contract, or any other legal obligation.

Content: A Letter of Demand typically includes details such as the name and contact information of both parties, a description of the debt or obligation, the amount owed, and a deadline for payment or action. It may also outline the consequences of non-compliance, such as legal action or additional costs.

Legal Requirement: While not always mandatory, sending a Letter of Demand is often the first step in pursuing legal action to recover a debt or resolve a dispute. It serves as evidence that the debtor has been formally notified of their obligation and provides a record of communication in case further action is necessary.

Timeline: The sender usually sets a reasonable deadline for the recipient to respond or fulfill the demand, typically within a specified number of days from the date of receipt. This allows the recipient time to consider the demand and take appropriate action.

Consequences of Non-Compliance: If the recipient fails to respond or comply with the demand within the specified timeframe, the sender may pursue legal remedies such as initiating court proceedings, obtaining a judgment, or enforcing debt collection measures.

Resolution Options: In some cases, the recipient may respond to the Letter of Demand by disputing the debt, proposing a payment plan, or negotiating a settlement. Open communication and willingness to find a mutually acceptable resolution can often prevent the need for further legal action.

Sending a Letter of Demand is a formal yet straightforward way to communicate expectations and attempt to resolve disputes or collect debts amicably. However, it's essential to ensure the letter is drafted professionally and accurately reflects the legal rights and obligations of both parties. Consulting with a legal professional can provide guidance on drafting effective Letters of Demand and pursuing appropriate courses of action.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

Letters of Demand