LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Medical Negligence

In South Africa, medical negligence law is designed to protect patients who have been harmed due to the carelessness or mistakes of healthcare professionals. When a patient believes they have suffered because of medical negligence, they can file a claim for compensation. Here's how it works in a simple and friendly way:

Identify the Negligence: The first step is to determine if there was negligence. This means proving that the healthcare provider did not act with the level of skill and care expected in their field.

Gather Evidence: The patient (now called the plaintiff) needs to gather all medical records, expert opinions, and any other evidence that shows how the negligence occurred and the harm it caused.

Consult a Lawyer: It's important to consult with a lawyer who specializes in medical negligence. They can provide guidance on the strength of the case and the next steps.

File a Claim: The lawyer will help the patient file a claim in court. This legal document outlines the allegations and the compensation being sought.

Court Proceedings: The case may go to trial if it's not settled out of court. Both sides will present evidence and witnesses, and a judge will decide if there was negligence and what compensation should be awarded.

Compensation: If the court finds in favour of the patient, they may receive compensation for medical expenses, lost income, pain and suffering, and other related costs.

This process ensures that patients have a way to seek justice and compensation when they are harmed by medical errors.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

Medical Negligence