LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Negligence at Work or Public Space

Negligence at work or in a public space in South Africa involves a failure to exercise the level of care that a reasonable person would in similar circumstances, resulting in harm or damage. Understanding how these laws work can help create safer environments and ensure accountability.

What is Negligence?

Negligence means failing to take proper care in doing something. In legal terms, it's when someone does not act with the caution that a reasonable person would, leading to someone else getting hurt or suffering loss.

Workplace Negligence:

Employers have a duty to ensure a safe working environment. This includes providing proper training, maintaining equipment, and following safety protocols. If an employer neglects these duties and an employee gets hurt, the employer might be liable. For example, if safety gear is not provided and an employee is injured as a result, the employer could be considered negligent.

Public Space Negligence:

Public spaces like parks, malls, and streets are managed by various entities, including municipalities and private owners. They are responsible for maintaining these areas to avoid accidents. If someone slips on a wet floor in a mall where there were no warning signs or trips over a broken pavement, the entity managing the space could be held liable for negligence.

Legal Process:

To claim negligence, the injured party must prove four elements:

Duty of Care: The entity owed them a duty of care.

Breach of Duty: The entity failed to meet that duty.

Causation: This failure caused the injury or damage.

Damages: There were actual injuries or losses.

Victims of negligence can seek compensation through legal claims. This might cover medical expenses, lost wages, and other related costs. Consult with a legal professional to understand the specific actions to take in these situations.

In summary, negligence laws in South Africa ensure that both employers and public space managers take appropriate care to prevent harm. It’s about making sure everyone is responsible for maintaining safety to protect those at work and in public areas.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

Negligence at Work or Public Space