LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Policies, Best Practices and Procedures

In South Africa, policies, best practices, and procedures are essential components of the governance framework that ensures the effective and efficient operation of various sectors, including government, corporate, and civil society. These elements are instrumental in maintaining order, promoting accountability, and safeguarding the rights of individuals and organizations.

Policies are formulated to provide guidelines and frameworks within which organizations operate. Government policies, for instance, address various socio-economic issues, aiming to promote stability, economic growth, and social justice. These policies are often developed through extensive consultation processes involving stakeholders, experts, and the public to ensure they are comprehensive and inclusive. Examples include policies on education, health, and employment equity, which seek to redress historical imbalances and promote equality.

Best Practices in South Africa refer to the established methods and techniques that have been proven to deliver optimal results. These practices are often derived from extensive research, experience, and consensus among professionals. Adopting best practices enables organizations to enhance efficiency, quality, and competitiveness. For instance, in the corporate sector, best practices might include corporate governance principles outlined in the King IV Report, which provides guidelines on ethical leadership, corporate citizenship, and sustainable development.

Procedures in South Africa delineate the specific steps required to implement policies and best practices. These are detailed instructions that ensure consistency, compliance, and efficiency in various operations. Procedures are crucial in areas such as legal compliance, financial management, and human resources. For example, procedural guidelines for financial auditing ensure transparency and accountability, thus fostering trust among stakeholders.

South African laws form the backbone of the governance structure, underpinning policies, best practices, and procedures. These laws are enacted by the Parliament and are essential in regulating behaviour, resolving disputes, and protecting rights. For example, the Protection of Personal Information Act (POPIA) establishes legal parameters for data privacy, impacting how policies and procedures are developed regarding data handling and protection.

In summary, the interplay of policies, best practices, procedures, and laws creates a robust governance framework in South Africa, guiding organizations towards achieving their goals while adhering to legal and ethical standards.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

Policies, Best Practices and Procedures