LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



PRASA Claims

In South Africa, if you’re injured while using PRASA’s public transportation, you can file a claim to get compensation. Here’s how it works in a simple and friendly way:

Recognize the Incident: If you’re hurt due to PRASA’s negligence, like a train accident or unsafe conditions, you have grounds for a claim.

Collect Evidence: Gather all necessary information about the incident. This includes photos, medical reports, witness statements, and any official reports.

Report the Incident: Immediately report what happened to PRASA. Ensure you get an official acknowledgment or reference number for your report.

Consult a Lawyer: It’s helpful to talk to a lawyer who specializes in personal injury or PRASA claims. They can explain your rights and guide you through the process.

File the Claim: With your lawyer’s help, file a claim against PRASA. This document will outline the incident, the negligence involved, and the compensation you seek for medical expenses, lost wages, and pain and suffering.

Negotiation and Settlement: Often, PRASA might offer a settlement. Your lawyer will negotiate to get a fair amount. If agreed, you’ll receive compensation without going to court.

Court Proceedings: If no settlement is reached, the case may go to court. A judge will decide if PRASA was negligent and how much compensation you should get.

In short, PRASA claims ensure you get help and compensation if you're injured due to their negligence. Gather evidence, report the incident, consult a lawyer, and follow the legal steps to secure your compensation.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

PRASA Claims