LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Reputation Damage and Resolutions

In South Africa, reputation damage is essentially when false statements or actions harm someone's good name or standing. This often falls under the legal category of defamation, which can either be libel (written statements) or slander (spoken statements). The laws in South Africa are designed to protect individuals and entities from such harm and provide a path to seek justice and resolution.

Defamation occurs when someone makes a false statement about another person, which then damages that person's reputation. If you're facing such a situation, you can take the matter to court. To win a defamation case, you generally need to prove that the statement was defamatory, false, and was made to someone other than yourself.

If someone wins a defamation case in South Africa, they might be awarded damages. This compensation is meant to cover not just the financial loss but also the emotional distress and damage to one’s reputation. In many cases, the court may also require the person who made the defamatory statement to issue a public apology or retraction to help repair the damage done.

To avoid defamation issues, many people and companies in South Africa follow good practices. For example, they are careful about what they say in public, especially about others, and try to stick to the facts. This is particularly important in the age of social media, where statements can quickly reach a wide audience.

Sometimes, instead of going to court, people choose to resolve these issues through mediation. Mediation is a more informal process where a neutral third party helps both sides reach an agreement. This can be quicker and less stressful than a court case.

In summary, South African laws provide a clear framework to protect individuals and businesses from reputation damage via defamation. Whether through the courts or mediation, these laws give people a way to seek redress and restore their good name.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

Reputation Damage and Resolutions