LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Road Accident Fund Claims (RAF)

In South Africa, if you're injured in a road accident, the Road Accident Fund (RAF) is there to help you get compensation. Here's a simple and friendly guide on how RAF claims work:

Understand the RAF: The RAF is a public entity that provides compensation to people injured in road accidents, whether you're a driver, passenger, pedestrian, or cyclist. It covers medical expenses, lost income, and general damages for pain and suffering.

Gather Information: After the accident, collect all relevant information. This includes the details of the accident, police reports, medical reports, and information from witnesses. This evidence is crucial for your claim.

Seek Medical Attention: Immediately seek medical attention for your injuries. Keep all medical records and bills, as these will be needed to support your claim.

Report the Accident: Report the accident to the police and ensure you get a case number. This official report is essential for your RAF claim.

Consult a Lawyer: While not mandatory, it's highly advisable to consult a lawyer who specializes in RAF claims. They can guide you through the process, help you understand your rights, and ensure you complete all necessary paperwork correctly.

File the Claim: Your lawyer will help you file a claim with the RAF. This involves submitting all the gathered information, medical records, and a detailed account of the accident and injuries.

RAF Assessment: The RAF will assess your claim. This process involves reviewing your evidence, and they might request additional medical examinations to verify your injuries.

Compensation Offer: If the RAF approves your claim, they will make a compensation offer. This can cover medical expenses, lost earnings, and general damages. Your lawyer will help negotiate if the offer seems insufficient.

Settlement or Court: Most claims are settled out of court. However, if you and the RAF can't agree on a fair amount, your case may go to court. A judge will then decide the compensation amount.

Receive Compensation: Once everything is agreed upon, you'll receive the compensation, helping cover your medical bills, lost income, and other related costs.

In summary, the RAF claims process in South Africa involves gathering evidence, consulting a lawyer, and filing a detailed claim to secure compensation for your injuries and losses after a road accident.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.

Road Accident Fund Claims (RAF)