LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.



Summary on Law and Matters Related to Healthcare

- Featured article by LAWYERS-ONLINE.CO.ZA - June 2019

South African citizens enjoy the privilege to both private and public healthcare, depending on their financial position. While this creates a divide, it should also be noted for being incredibly progressive in comparison to other countries such as the USA where medical care is prohibitively expensive.

When we look at the law and matters related to healthcare in South Africa, we always start with The Constitution, where under section 27, everyone is guaranteed the right to healthcare services. Interestingly under section 27(3), the constitution guarantees everyone to the right to emergency medical treatment, meaning someone may not be turned away due to socio-economic factors in the event of an emergency.

Working in conjunction with the provision set out in the Constitution we find the National Health Act 61 of 2003, which effectively sets out the “framework for a structured uniform health system”. All other laws, some of which will be mentioned below, must work under the guidelines established by this act. The act also further entrenches a patient’s right to medical care from a private or public health services provider in the case of an emergency.

The law on healthcare in South Africa is remarkably progressive - not only does it cater to those who suffer from a mental illness under the Mental Health Care Act 17 of 2002, but it also protects reproductive rights under The Sterilisation Act 12 of 1998 and The Choice on Termination of Pregnancy Act 92 of 1996.

Aside from physical healthcare, medicines are also strongly regulated in South Africa and the Medicines and Related Substances Amendment Act, No 72 of 2008 created the South African Health Products Regulatory Authority or SAHPRA. This organisation functions as a juristic body with the responsibility of registering products as either medicine, complementary medicine or foodstuff. Furthermore, under the medicines act, only registered products are allowed to be sold in South Africa.

Lastly, just like our Constitution has a bill of rights, the Department of Health also respects the Patient’s Rights Charter which lays out the services and treatment a patient is entitled to as well the patient’s responsibilities in the matter. It is well worth it to know these rights in full and to call out medical staff where necessary.

If you are need of legal medical advice or feel that your rights as a patient have been violated, please feel free to reach out to us and we will refer your query to a lawyer in our network that suits your needs. And remember to know your rights.

Summary on Law and Matters Related to Healthcare