LEGAL PRACTITIONERS and Other Service Providers!

1 hour Response Time


This is your FIRST STEP if you are looking for legal or professional support. We:

  • Guarantee a response within 1 working hour,
  • Are uncomplicated, friendly and professional,
  • Our fees are sensitive to the South African economy,
  • Have a team of professionals in all major Cities,
  • Function with integrity, attention to detail and are objective driven,
  • Use technology, innovation and internal processes to streamline your experience,
  • Strive to improve the sector we operate in.



In our ‘team’ we have Legal Practitioners (Lawyers & Attorneys) and other Professionals who offer parallel solutions. Our website menu items LEGAL PRACTITIONERS and OTHER PROFESSIONALS offer a summary of services and will help you decide which type of service provider to use. Please review both pages. Afterwards, if you are still not sure who to use please ask for guidance using the Immediate Action Form on the Contacts Page.



For free services you could engage with an organization such as or visit for free information. Depending on your issue any of the following organizations might be appropriate and mandated to help for free:

  • The National Consumer Commission,
  • CGSO,
  • CCMA,
  • Housing Tribunal,
  • For insurance or banking issues, you should contact the appropriate ombudsman.

If you are looking to hire a Professional we guarantee that the fees quoted will be reasonable and you will not be charged anything until you have accepted a quote or entered into an engagement letter. Payment options will be communicated and might include hourly, per project, fixed rate or retainer. See a Cost Guideline HERE. The use of a Legal Practitioner or Court should be engaged with only once you have exhausted all amicable and free options, or if the matter at hand needs legal guidance and an expert to expedite a solution.


An E-Consult is an effective way to receive expedited support for select, once off or ad hoc matters. Please visit the menu item for more information on this process. CLICK HERE



South African Working days. No public holidays.

  • Monday-Thursday from 09h00-13h00 and 14h00-16h00.
  • Friday 09h00-13h00.




In South Africa, a summons is a legal document issued by a court to inform an individual or entity that they are being sued or facing legal action. Here's a simple explanation of how summons law works:

Initiating Legal Action: When someone wishes to take legal action against another party, they file a summons with the appropriate court. This could be for various reasons, such as breach of contract, personal injury, debt recovery, or other civil disputes.

Contents of the Summons: The summons outlines the details of the legal claim, including the names of the parties involved, a brief description of the claim or cause of action, the relief sought (e.g., monetary damages), and a date for the defendant to appear in court.

Service of the Summons: Once the summons is filed with the court, it must be served on the defendant in accordance with legal procedures. This usually involves delivering a copy of the summons to the defendant personally or to their authorized representative. In some cases, service may be done through registered mail or publication in a newspaper if the defendant's whereabouts are unknown.

Response to the Summons: After receiving the summons, the defendant has a specified period to respond, typically within a few weeks. They may choose to file a formal legal response, known as a plea or notice of intention to defend, admitting or denying the allegations in the summons.

Court Proceedings: If the defendant fails to respond to the summons within the specified timeframe, the plaintiff may apply for a default judgment, allowing the court to rule in their favor without further proceedings. However, if the defendant responds, the case will proceed to court, where both parties will present their arguments and evidence before a judge or magistrate.

Outcome: The court will consider the evidence presented by both parties and make a decision based on the law and facts of the case. This decision could result in a judgment in favor of the plaintiff, dismissal of the case, or other legal remedies depending on the circumstances.

Understanding summons law is essential for anyone involved in civil litigation in South Africa, whether as a plaintiff initiating legal action or a defendant responding to a claim. Seeking guidance from a legal professional can help navigate the process effectively and ensure that legal rights and obligations are upheld.

The information on this page is not legal advice. Please engage with our team so we can assign your request to a Legal Practitioner. We look forward to being of service.